Shipping Policy
At Gentleman Watches, we are committed to ensuring that your orders are processed and delivered promptly. Please review our shipping details below to understand our shipping times, handling processes, and estimated delivery timelines.
Order Processing & Handling Time
Order Cut-off Time:
Orders placed before 3:00 PM (GMT+01:00) Central European Standard Time (Berlin) will begin processing on the same day.
Orders placed after the cut-off time will be processed the following business day.
Handling Time:
Once your order is placed, our team works diligently to process it. The typical handling time is between 0-1 business days, depending on the time your order is placed.
Processing Days
Orders are processed from Monday to Friday. Orders placed over the weekend or during holidays will begin processing the next business day.
Shipping Methods & Transit Times
Shipping Availability:
We ship to destinations within Europe and internationally. All orders are shipped between Monday to Friday.
Transit Times:
Once your order has been processed and shipped, delivery typically takes between 3-5 business days to reach most destinations.
Please note that delivery times may vary depending on the shipping destination and any potential delays from shipping carriers.
Total Delivery Time:
The total delivery time is calculated from the time your order is processed to the time it arrives at your address.
For most destinations, the estimated total delivery time is 3-6 business days. This includes the handling time of up to 1 business day and the shipping transit time of 3-5 business days.
Shipping Costs:
We offer free shipping on all our products to all destinations.
Important Information
Business Days:
Business days are defined as Monday through Friday, excluding public holidays.
Shipping Delays:
While we strive to meet the outlined delivery timelines, unforeseen circumstances such as severe weather, natural disasters, or shipping carrier delays may impact actual delivery times. We appreciate your understanding in these cases.
Order Tracking:
Once your order is shipped, you will receive an email with your tracking number. You can track the status of your shipment at any time through the provided link.
International Orders:
For international shipments, customs clearance procedures may cause delays beyond our original delivery estimates. Any additional duties or taxes imposed by the destination country are the responsibility of the customer.
Need Assistance?
If you have any questions or concerns, feel free to reach out to us. You can contact us directly via email at info@gentlemanwatches.co and we will get back to you as soon as possible.