Privacy Policy


At Gentleman Watches, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, with whom we share it, and the rights you have regarding your information.

1. Data Collection

1.1. Information We Collect

We collect various types of personal information from you when you visit our website, make a purchase, or interact with our services. This includes, but is not limited to:

      • Personal Identification Information: Name, email address, phone number, billing and shipping address.

      • Payment Information: Credit card details, billing address (note: we do not store credit card information after the transaction is completed).

      • Account Information: Username, password, and purchase history if you create an account on our site.

      • Technical Information: IP address, browser type, device information, and operating system.

      • Usage Data: Pages viewed, time spent on our site, and referral URLs.

      • Communication Data: Messages, emails, and any correspondence with our customer service.

    1.2. How We Collect Information

    We collect your personal information through various means, including:

        • Direct Interactions: When you provide it to us by creating an account, placing an order, or contacting customer support.

        • Automated Technologies: Through cookies, web beacons, and other tracking technologies as you navigate our website.

        • Third-Party Sources: Information may also be collected from third-party sources, such as social media platforms, advertising networks, or analytics providers.

      1.3. Why We Collect Information

      We collect your personal information for the following purposes:

          • To process and fulfill your orders, including shipping, handling returns, and providing customer support.

          • To communicate with you regarding your order, account, or any inquiries.

          • To improve our website, products, and services based on your feedback and usage patterns.

          • To send you marketing communications, offers, and updates about our products and services (with your consent).

          • To ensure the security and integrity of our website and services.

          • To comply with legal obligations and regulations.

        2. Use of Data

        2.1. How We Use Your Information

        The personal information we collect is used in the following ways:

            • Order Processing: To process your transactions and deliver your orders.

            • Account Management: To maintain and manage your user account on our site.

            • Customer Service: To respond to your inquiries, provide assistance, and improve customer service.

            • Marketing and Promotions: To send you promotional materials and offers that may be of interest to you, based on your preferences.

            • Site Improvement: To analyze user behavior and trends to enhance our website’s functionality and user experience.

            • Legal Compliance: To comply with legal and regulatory requirements, including tax and anti-fraud measures.

          2.2. Data Retention

          We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, your personal information will be securely deleted or anonymized.

          3. Third-Party Sharing

          3.1. Sharing of Information

          We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

              • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, or providing customer service. These third parties are contractually obligated to keep your information confidential and use it only for the purposes specified by us.

              • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

              • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a governmental authority.

            3.2. Third-Party Links

            Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

            4. Cookies and Tracking Technologies

            4.1. Use of Cookies

            We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small data files that are stored on your device.

            4.2. Types of Cookies We Use

                • Essential Cookies: These are necessary for the proper functioning of our website, such as keeping you logged in during your visit.

                • Analytical Cookies: These cookies help us understand how you interact with our website, allowing us to improve its performance.

                • Marketing Cookies: These cookies track your browsing habits and allow us to show you relevant ads and offers.

                • Functional Cookies: These cookies remember your preferences and choices, enhancing your experience on our site.

              4.3. Managing Cookies

              You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website and your user experience.

              5. User Rights

              5.1. Access to Information

              You have the right to access the personal information we hold about you. You can request a copy of this information by contacting us at info@gentlemanwatches.co.

              5.2. Correction of Information

              If you believe that any information we have about you is incorrect or incomplete, you have the right to request that we correct or update it.

              5.3. Deletion of Information

              You have the right to request the deletion of your personal information. Please note that certain information may be retained as required by law or for legitimate business purposes.

              5.4. Opt-Out of Marketing Communications

              You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.

              5.5. Data Portability

              In certain circumstances, you may request that we transfer your personal information to another organization or directly to you.

              5.6. Right to Object

              You have the right to object to the processing of your personal information for specific purposes, such as direct marketing.

              6. Contact Information

              If you have any questions or concerns, feel free to reach out to us. You can contact us directly via email at info@gentlemanwatches.co and we will get back to you as soon as possible.