Ask Away. All Your Questions Answered
We offer a 30-day return policy on all unworn and undamaged watches. If you’re not completely satisfied with your purchase, you can return it for a full refund or exchange. Please ensure the watch is in its original packaging and includes all accessories. For more details, please visit our Returns & Exchanges page.
Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment through our website or the carrier’s website. If you have any issues, our customer service team is here to help.
We offer international shipping to many countries:
Europe: Austria, Belgium, France, Germany, Ireland, Luxembourg, Netherlands, Switzerland, United Kingdom, Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway, Sweden, Croatia, Cyprus, Greece, Italy, Malta, Portugal, Spain, Albania, Bosnia and Herzegovina, Bulgaria, Czech Republic, Hungary, Moldova, Montenegro, Poland, Romania, Serbia, Slovakia, Slovenia, Ukraine
Australia and Oceania: Australia, New Zealand
North America: United States, Canada, Mexico
South America: Brazil, Argentina, Chile, Colombia
Middle East: United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Oman, Turkey, Jordan
Asia: Japan, South Korea, India, Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines
North America
United States, Canada, Mexico
South America
Brazil, Argentina, Chile, Colombia
Middle East
United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Oman, Turkey, Jordan
Asia:
India, Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines
Standard shipping takes 3-6 business days, and express options are available for faster delivery.
We offer free shipping on all our products to all destinations.
Yes, all orders come with a tracking link so you can monitor the progress of your shipment.
If your order is delayed, our customer support team will assist you in tracking your package and resolving any issues.
We offer a 30-day hassle-free return policy. Watches must be unworn and in their original packaging.
Yes, you can exchange your watch for a different size or model within 30 days of purchase, provided it is unused and in its original condition.
Contact our customer support team with your order details, and they’ll guide you through the process.
Many of our watches are water-resistant. Check the product details for the specific water resistance rating (e.g., 30m, 50m, or 100m).
We accept PayPal and major credit and debit cards. Financing options may also be available during promotions.
You can reach us via email at info@getlemanwatches.co Our support team is available 7 days a week and typically responds within 24 hours.
Contact our support team immediately, and we’ll assist you with repairs, exchanges, or refunds as needed.
Most watches come with a 1-2 year manufacturer’s warranty that covers material and craftsmanship defects.
The warranty covers defects in materials and workmanship. It does not cover normal wear and tear, water damage, or accidental damage.
Contact us immediately, and we’ll arrange for a replacement or repair at no additional cost.
Got More Questions?
Please email info@gentlemanwatches.co